piso88 Privacy Policy

01Introduction

piso88 is an online gaming platform serving Filipino players. We are committed to protecting the privacy and personal data of everyone who uses our platform. This Privacy Policy sets out in plain terms what data we collect, why we collect it, how we use it, and what controls you have over your own information.

This policy applies to all personal data collected through the piso88 website at piso88.vu, through account registration and login, through gameplay and betting activity, and through any communication you have with the piso88 support team.

We handle your data responsibly and in line with applicable data protection principles. We only collect what we actually need, we keep it only as long as necessary, and we do not use it for purposes beyond what is described in this policy.

02Data We Collect

piso88 collects personal data in the following categories. The specific data collected depends on how you use the platform and what account features you access.

We do not intentionally collect sensitive personal data beyond what is required for identity verification and legal compliance. If you provide additional personal information voluntarily through support channels, we handle it with the same level of care described in this policy.

03How We Use Your Data

piso88 uses the personal data we collect for the following purposes:

• Account management: To create and maintain your player account, verify your identity at registration and login, and keep your account details accurate and up to date.
• Payment processing: To facilitate PHP deposits and withdrawals through local Philippine payment channels, and to maintain accurate financial records of all transactions.
• Platform operations: To deliver the games and services you access on piso88, including slots, live casino, sports betting, and eBingo, and to resolve any technical issues that arise during your sessions.
• Security and fraud prevention: To detect and investigate unusual account activity, prevent unauthorised access, and protect the platform from fraud, money laundering, and other prohibited conduct.
• Legal and compliance obligations: To meet applicable legal requirements, including identity verification, record-keeping, and responding to lawful requests from government authorities.
• Customer support: To respond to your queries, process complaints, and communicate important account or platform updates.
• Platform improvement: To analyse aggregated, anonymised usage data and improve the performance, design, and features of the piso88 platform over time.

piso88 does not use your personal data for automated decision-making that produces legal or similarly significant effects on you without providing a means of human review.

04Sharing Your Data

piso88 does not sell your personal data to any third party. We may share your data with trusted partners and service providers in the following limited circumstances:

• Payment processors: Philippine payment service providers that facilitate your PHP deposits and withdrawals receive only the data necessary to complete your transaction securely.
• Identity verification services: Third-party KYC providers may process your identity documents to verify your age and identity as required for account security and compliance.
• Technology and infrastructure partners: Service providers who support the technical operation of the platform, such as hosting and security services, may have access to platform data under strict confidentiality obligations.
• Legal authorities: piso88 may disclose personal data where required by applicable Philippine law, in response to a valid legal order, or where disclosure is necessary to protect the rights, safety, or property of piso88 or its users.

All third parties who receive personal data from piso88 are required to handle it in a manner consistent with this Privacy Policy and applicable data protection law. We do not allow our service partners to use your data for their own independent marketing or commercial purposes.

05Data Security

Keeping your personal data secure is a priority for piso88. We implement a combination of technical and procedural safeguards to protect the data we hold about you.

• SSL encryption: All data transmitted between your device and the piso88 platform is encrypted in transit using SSL/TLS protocols. This applies to account logins, game sessions, and all financial transactions.
• OTP verification: One-time password authentication is used at login and for sensitive account actions to confirm your identity and prevent unauthorised access.
• Access controls: Access to personal data within piso88 is restricted to staff and systems that require it for their specific function. Data is not accessible to general platform users or third parties beyond the scope described in Section 4.
• Secure data storage: Personal data is stored in secure systems with protections against unauthorised access, accidental loss, and destruction.

While piso88 takes all reasonable precautions, no internet-based platform can guarantee absolute security. You also have an important role to play — keep your login credentials and OTP private, use a strong and unique password, and log out from shared devices after each session. If you suspect any unauthorised activity on your account, contact our support team immediately.

06Cookies and Tracking

piso88 uses cookies and similar technologies to support the operation of the platform and improve your experience as a player. A cookie is a small text file placed on your device when you visit the platform.

We use the following types of cookies:

• Essential cookies: Required for the platform to function. These manage your login session, maintain your account state while you play, and enable secure access. You cannot opt out of essential cookies while using the platform.
• Functional cookies: Remember your preferences such as language settings and display options to personalise your experience on return visits.
• Analytics cookies: Collect anonymised data about how players use the platform — such as which pages are visited most and how long sessions last. This data is used in aggregate to improve platform performance and does not identify you personally.

Most browsers allow you to manage cookie settings through your browser preferences. Disabling non-essential cookies may affect some features of the platform but will not prevent you from accessing core gameplay and account functions.

07Data Retention

piso88 retains personal data for as long as it is needed for the purpose it was collected and for as long as required by applicable legal or compliance obligations.

• Active accounts: Personal data associated with an active account is retained for the duration of the account's activity on the platform.
• Closed accounts: After an account is closed — whether at the player's request or by piso88 — we retain relevant records for a period consistent with our legal and financial recordkeeping obligations. This typically includes transaction history, identity verification records, and account correspondence.
• Support communications: Records of support interactions are retained for a reasonable period to allow for follow-up and quality review.

Once data is no longer required and retention obligations have been met, piso88 deletes or anonymises the data in a secure manner. Anonymised, aggregated data may be retained indefinitely for platform analytics without identifying any individual player.

08Your Rights

As a piso88 player, you have rights with respect to the personal data we hold about you. You can exercise these rights by contacting our support team at [email protected].

• Right to access: You may request a copy of the personal data piso88 holds about you and information on how it is being used.
• Right to correction: If any of your personal data is inaccurate or incomplete, you may request that we correct or update it.
• Right to deletion: You may request the deletion of your personal data. We will comply where there is no legal or compliance obligation requiring us to retain it.
• Right to restrict processing: In certain circumstances, you may request that we limit how we use your data while a query or complaint is being resolved.
• Right to data portability: You may request a structured, machine-readable copy of personal data you have provided to piso88 where technically feasible.
• Right to object: You may object to the processing of your personal data where we are relying on legitimate interests as the legal basis, subject to applicable exceptions.

piso88 will respond to data rights requests within a reasonable timeframe. We may need to verify your identity before processing a request to ensure we are releasing or amending data only to the correct account holder.

09Minors and Age Policy

piso88 is strictly an adults-only platform. You must be at least 21 years of age to register an account and use any part of the platform. We do not knowingly collect personal data from anyone under the age of 21.

Age is verified during the registration process and may be confirmed again through our KYC identity verification procedure. If piso88 becomes aware that a registered account belongs to someone under the age of 21, the account will be closed immediately and any associated personal data handled in accordance with applicable law.

If you believe a minor has registered on piso88, please contact our support team at [email protected] so we can investigate and take appropriate action promptly.

10Changes to This Policy

piso88 may update this Privacy Policy from time to time to reflect changes in platform operations, legal requirements, or data handling practices. When we make changes, the updated policy will be published on this page with a revised effective date.

For significant changes that materially affect how we handle your data, piso88 will make reasonable efforts to notify registered players through an in-platform notification or by email to the address on file with your account.

Your continued use of the piso88 platform after an updated Privacy Policy has been posted constitutes your acknowledgment of the changes. We encourage you to review this page periodically to stay informed about how piso88 protects your data.

11Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way piso88 handles your personal data, please get in touch with our support team. We aim to respond to all privacy-related enquiries as promptly as possible.

For questions about your account, game history, or transactions, you can also visit our FAQ page for answers to commonly asked questions.